Kensington and Chelsea Festival is run by Kensington and Chelsea Council. In signing up to receive newsletters and/or when requesting tickets, you are automatically added to the Festival's database and in doing so, give consent to your data being held by Kensington and Chelsea Council. You can opt out at any point. Data will not be shared with third parties unless there is an additional specific reference to data being shared with a special venue or performance company and if this is the case, this will be clearly listed on the relevant booking page.

 

The information we collect via the Website may include:

Personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies as detailed below. We do not store any credit or debit card details.  We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how visitors use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

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COOKIES

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to, track anonymous user behaviour to improve services and performance. It is not personally identifiable to you. Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

You can change your browser settings to refuse cookies and delete them at any time.

 

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

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How to manage cookies:

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Your internet browser also allows you to manage cookies. You will be able to remove and disable any cookies at any time through the settings in your internet browser. The method for doing this will be different depending on your chosen browser. Please see the relevant links below for further information:

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Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Internet Explorer:  https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Opera: https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/

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In addition to managing cookies through your internet browser, you will be able to manage cookies through the cookie pop-up presented to you when you first navigate to the website.​

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Please note that disabling any necessary cookies may cause our website to function incorrectly.

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Other Websites

This information applies only to this website and not to other websites to which this site links.